Question 1

What areas do you service?

Accepted Answer

We proudly offer services across Los Angeles County, Orange County, Inland Empire and San Diego County. Let us know your location and we'll take care of the rest.

Question 2

What types of events do you specialize in?

Accepted Answer

We specialize in all types of events, including weddings, birthday parties, corporate events, holiday parties, and so much more. Whatever the occasion, we're here to make it memorable!

Question 3

How can I book with SJ Photobooths?

Accepted Answer

You can easily book by contacting us through our website, email or by telephone. Once we confirm availability for your event, we'll guide you through the booking process.

Question 4

What's included in your photo booth package?

Accepted Answer

Our photo booth package includes a setup, attendant, unlimited photo sessions, custom photo templates, and digital copies delivered via an online gallery depending on the package chosen.

Question 5

Do you provide props and backdrops?

Accepted Answer

Yes, we provide a variety of fun props and stylish backdrops upon request. Let us know your preferences and we'll make sure to tailor everything to your needs.

Question 6

How much space do you need for the photo booth?

Accepted Answer

We require a 10x10x10 ft space and access to a three-prong power outlet. Please ensure there's enough space at your venue and we'll accommodate the setup accordingly.

Question 7

How long does setup and takedown take?

Accepted Answer

Setup typically takes 1 hour and teardown takes another hour. We'll ensure everything is setup before you event begins and is packed up efficiently afterwards.

Question 8

Can I customize the photo templates?

Accepted Answer

ABSOLUTLEY! All photo templates, start screen designs, GIFs, and Boomerangs are fully customizable. We'll work with you to create something unique for your event.

Question 9

Will there be someone to assit during the event?

Accepted Answer

Yes, a trained attendant will be present at your event to manage the photo booth, assist your guests and ensure everything runs smoothly throughout the event.

Question 10

Do you offer digital copies of the photos?

Accepted Answer

All photos will be provided via an online gallery after the event. If you'd prefer a USB, it can be purchased separatley for your convenience and collection.

Question 11

What is your cancellation policy?

Accepted Answer

A non-refundable 50% retainer is required to secure your event date. The remaining balance is due 24 hours prior to your event date. We will not begin services until the full payment is received.

Question 12

What forms of payment do you accept?

Accepted Answer

We accept Cash, Zelle, Venmo and all major credit and debit cards (A 4% processing fee will be applied). Choose the method that works best for you.

Question 13

Do you have insurance?

Accepted Answer

Yes, we are fully insured to provide you with peace of mind and ensure that your event is covered under all necessary protections.

Question 14

Do you charge a travel fee?

Accepted Answer

We offer free travel for the first 30 miles, and after that we charge $1 per mile for the round-trip distance. Travel fess apply beyond our local service area.

Question 15

What are your print size options?

Accepted Answer

We provide to print options; 2x6 and 4x6. Whether you prefer the compant style or a larger print, we can meet the needs of your event.

Question 16

Is there a maximum number of prints or sessions?

Accepted Answer

No, there is no limit! We offer unlimited prints and sessions throughout your event to ensure every guest can enjoy the experience as much as possible.

Question 17

Do you need Wi-Fi for the booth?

Accepted Answer

Wi-Fi is not required, but we recommend it for instant sharing features. If Wi-Fi isn't available, please let us know in advance so we can plan accordingly.

Question 18

What is your idle time fee?

Accepted Answer

If you need us to set up before the event or have a gap between setup and the start of your event, an idle time fee of $50 per hour will apply. Let us know if this is needed.

Question 19

How far in advance should I book your services?

Accepted Answer

We recommend booking at least 4 months in advance to ensure availability and secure your desired event date. Early booking helps us deliver the best service possible.

FAQ

Frequently asked questions